Advance Paper Systems offers
unparalleled service to our customers by providing the complete
package of services.
Customer
Service
Advance Paper Systems has highly trained customer service
agents prepared to answer your questions regarding stock
packaging. APS offers polite, diligent, and knowledgeable
representatives to ensure customer satisfaction. By providing
this service, we enable our customers more time for their own
daily business needs. Our customer service agents are
available from 7:30am to 5:00pm daily. Orders can be placed by
using phone, fax, or email to give customers flexibility
within their normal operating procedures. |
| APS
recognizes that only by offering a complete package of
services can we provide our customers with truly
exceptional service. |
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 Delivery
Service
Advance Paper Systems operates and maintains its own fleet of
delivery trucks prepared for our customers' needs. We offer the only
consistent same day delivery service on stock items in Silicon
Valley. Our next day complete delivery service is an industry model.
We also offer a true Just-In-Time delivery service. We, at APS, make
a careful and conscious effort to serve our customers and their
unique needs. Our ability to expedite orders from shipping has
separated APS from the competition as the leader in service
excellence.
Sales
Professionalism
Advance Paper Systems has sales professionals with a thorough
understanding of industrial packaging. APS sales personnel possess
an extensive comprehension of their own customers and their
individual needs. Our sales professionals are trained to assist
customers with their complete packaging requirements. From custom
designed packaging to stock shipping containers we give our
customers the tools to fulfill their packaging requirements.
Quality
Products
Quality products are the cornerstones by which APS serves our
customers. We carefully qualify any prospective suppliers to ensure
our customers a superior product. APS has a quality team who
collectively evaluate all products and their market functionality.
This constant testing approach keeps APS at the forefront of product
superiority. Our quality team also negotiates with vendors to reduce
costs for the best products.
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